Privacy Policy
Last updated: January 21, 2025
1. Information We Collect
Tesla Account Data
When you authorize batterycert.com to access your Tesla account, we temporarily collect vehicle battery information, charging data, and basic vehicle specifications necessary for our assessment.
Personal Information
For paid certificates, we collect your email address and payment information through Stripe. We do not store credit card details on our servers.
Usage Information
We collect basic analytics about how you use our service, including browser type, operating system, and pages visited to improve our service.
2. How We Use Your Information
Your Tesla data is used exclusively to generate battery health assessments. We do not sell, rent, or share your personal data with third parties except as required for payment processing or legal compliance.
Email addresses are used to send certificate downloads and optional service updates. You can unsubscribe at any time.
3. Data Security
We implement industry-standard security measures to protect your information. Tesla access tokens are used temporarily and discarded immediately after assessment completion. All data transmission is encrypted using TLS.
4. Data Retention
Tesla account data is not permanently stored. Paid certificate data is retained for 1 year to provide ongoing verification services. Anonymous usage analytics may be retained longer for service improvement.
5. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. For certificate verification purposes, some data may be retained longer than standard deletion timelines.
To exercise these rights, contact us through our support channels with your certificate ID or account information.
6. Third-Party Services
We use Stripe for payment processing and may use analytics services to understand service usage. These services have their own privacy policies and data handling practices.
Tesla API access is governed by Tesla's own privacy policy and terms of service.
7. Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated via email or through prominent notices on our service.
8. Contact Information
For privacy-related questions or to exercise your data rights, please contact TidyCalls LTD. through our official support channels or email us at batterycert@tidycalls.com.